01
Stage 1
Structured request
Describe the context, outcome, users, current situation, constraints and indicative budget. The public form does not request sensitive files.
Engagement method
From the first question to operable software.
Seven stages make decisions, responsibility and expected evidence visible.
02
Stage 2
Qualification conversation
We clarify priorities, dependencies, responsibilities and missing evidence. This discussion is neither a purchase commitment nor a delivery promise.
03
Stage 3
Scope definition
Where required, discovery converts the need into scope, acceptance criteria, risks, exclusions and a delivery approach.
04
Stage 4
Commercial proposal
The proposal states deliverables, indicative timing, price, payment terms, responsibilities and applicable conditions. A contract forms only after written acceptance.
05
Stage 5
Controlled delivery
Work progresses through reviewable parts, with recorded decisions and explicit handling of scope change.
06
Stage 6
Acceptance and release
Agreed criteria are checked, known limitations recorded and publication follows a product-appropriate procedure.
07
Stage 7
Handover or support
Agreed access and documentation are transferred. Later maintenance exists only where included in a separate agreement or proposal.
Lightweight governance
Every important transition has a criterion.
A stage is not complete because time was spent. It closes when the agreed result can be reviewed and a decision is made.
Need understood→Scope accepted→Release verified→Handover
Shared responsibility
What each party brings to the engagement.
- Explainable analysis and recommendations
- Delivery of the accepted scope
- Disclosure of risks and dependencies
- Agreed test evidence and documentation
- Accurate objectives, content and information
- Authorised access to relevant systems
- A stakeholder able to decide
- Review within agreed timescales
Start with clarity
Begin with a non-binding request.
A commercial proposal follows qualification and states the terms before any payment.
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